Job Description

Job Title: Technical Product Owner

Location: Louisville, KY. Hybrid – onsite Tuesday and Thursday; must be local

Duration: 6 months with possible extension

Overview

The Technical Product Owner III maximizes the value of internal platform products by translating engineering needs into well-defined, prioritized backlog items. This role supports KFC US Solutions Architecture and platform capabilities across restaurant ordering systems, cloud infrastructure, developer tooling, and systems integration.

Key Responsibilities

• Support the product roadmap for internal developer platforms including CI/CD, infrastructure, observability, and automation tools.
• Own and manage the product backlog, including epics, user stories, and acceptance criteria.
• Track product metrics such as adoption, user satisfaction, operational efficiency, and productivity.
• Communicate product updates, prioritization, and progress to stakeholders.
• Gather feedback from engineering teams through interviews, surveys, office hours, and ongoing engagement.
• Partner with SRE, DevOps, Solutions Architecture, KFC brand teams, Byte platform engineering, cloud, and security teams.
• Support platform adoption, self-service, and automation initiatives.

Required Qualifications

• 1–2+ years of product management or technical product ownership experience.
• ~3 years working on technical products for engineers, developers, or IT teams.
• Experience managing a product backlog in an Agile environment.
• Experience with user research, requirements gathering, and translating needs into product deliverables.
• Familiarity with product metrics and measuring adoption or outcomes.
• Strong engineering and cross-functional collaboration skills.
• Bachelor's degree in any field; technical degree preferred.

Preferred Qualifications

• Experience with developer tools, internal platforms, or infrastructure products.
• Familiarity with CI/CD, cloud infrastructure, DevOps, or SRE.
• Exposure to automation, self-service platforms, or workflow tooling.
• Technical background or experience working closely with engineers.
• Developer experience or productivity initiatives.
• Product management certification or formal product training.
• Consumer-scale digital platform experience such as QSR, retail, or high-transaction systems.
• Familiarity with restaurant technology or POS systems.

Key Competencies

• People Grower: Share knowledge and create learning opportunities.
• Influencer: Build credibility through delivery, communication, and trusted relationships.
• Results-Focused: Own outcomes, define success, execute with urgency, and follow through.
• Service Orientation: Treat engineering teams as platform customers.
• Clear Prioritization Communication: Ensure stakeholders understand what is being built, what is not, and why.

Success Measures

• Platform features are clearly defined, prioritized, and delivered with high quality.
• Engineering teams adopt platform capabilities and provide positive feedback.
• Backlog items are development-ready with clear acceptance criteria.
• Stakeholders understand prioritization decisions and remain aligned.
• Self-service and automation reduce manual support effort.
• Product metrics are tracked and used for improvements.
• Viewed as a reliable, collaborative partner by engineering teams and stakeholders.

Applicant Notices & Disclaimers

• For information on benefits, equal opportunity employment, and location-specific applicant notices, click here

At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws.This position's pay range is $60.00/hr - $65.00/hr.

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